Tuesday, October 9, 2012

Evaluating Intercultural Behavior

Last December, I participated in an overseas school immersion trip programme with my course-mates and get to travel in Taiwan for three weeks. I have never been to Taiwan and hence I was looking forward to travel free-and-easy with them. During the period of our stay, we took often travel around by public train and I noticed something unique about their culture, which I would say it is lacking in Singapore.

Similar to the MRT cabin in Singapore, some of the seats are also reserved for the elderly, handicapped or toddlers. Interestingly, I noticed that those seats were never occupied by working or physically fit adults even during peak hours. Moreover, I witnessed an incident which has left a deep impression in me. At a particular train station, when an old lady entered, a young girl who was standing near the exit immediately offered to carry her items while helping her to one of the reserved seats. After which, the old lady praised the young girl for being helpful while the other passengers nodded in approval. Soon, these passengers started striking conversations with one another. 

In comparison, I feel that this particular gracious culture is lacking in Singapore. We often see the reserved seats being taken up by other passengers whom do not belong to the reserved seat categories. Sometimes, the passengers whom belongs to the priority group are not able to find seats because people are either busy using their mobile phones or being oblivious to their surroundings. 

In the recent years, online social platforms such as “Stomp” has been used by netizens to upload photos or even videos portraying negative images of passengers for occupying these reserved seats. For instance, a video featuring a middle-aged woman and a young lady commuter arguing over a reserved seat has been making the rounds on the Internet this year.  The spat between them over a priority seat goes to show that Singaporeans still have a long way to go to be a gracious country. For example, particular action such as sleeping on train while occupying the reserved seat may lead to undesirable results such as having your photos posted on Stomp and drawing unwanted criticisms. 

Therefore, instead of encouraging graciousness within Singaporeans, it seems to breed the mindsets that “Passengers are being obliged to give seats to the needy for fear of being judged by people rather than them offering their seats out of genuine concern”. Even though there may be other positive instances which portray the considerate sides of Singaporeans, these incidents are usually not highlighted by the Stomp netizens partly because it is not sensational enough.  

Hence, it reflects to me that different countries have different cultures. Taiwanese seem to be less afraid to express their thoughts and to show kindness to strangers in comparison to Singaporeans. Rather than just focusing on the negative sides of passengers on social platform, we should learn to keep an open mind by learning how to respect and communicate with one other as we all have different cultural backgrounds. With the increase in emphasis for public education on graciousness in Singapore, I am pretty sure that Singaporeans will eventually become a real gracious society and less of such ugly incidents will then be mentioned in social platforms.

1 comment:

  1. Hi ShiYing =)

    Traveling by public transport everyday, I also observed many ungracious people(Singaporeans or not). I agree with you that environment and place plays a big role in nurturing such attitudes, especially when many people are becoming more and more individualistic here in Singapore. With that said, however, I have also witnessed many individuals who have given up their seats for those that need them, even if their seats are not in the reserved category. In fact, I would see such acts more than the ungracious ones (I've seen you giving up yours too!). Hence, I would actually not totally agree that people in Singapore is ungracious about giving up their seats.

    On the other hand, I agree that the act of helping the old lady carry her bags to her seat is rare here and another good point you mentioned is that online websites like Stomp indirectly fuels the very Singaporean "culture", which is criticizing others. It is quite sad that people here like to highlight the ugly side of Singapore for that few dollars instead of just learning from the incident and making sure they won't do the same thing. I guess that's what differentiates people here and in Taiwan, where the former culture "encourages" criticism and the latter encourages compliments.

    Maybe one way Singaporean culture can seek to improve is to encourage more compliments. This can allow people to focus on the good things instead of the the bad ones and in turn, become a better person.

    Redonnia

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